Community Specialist
About the Company:
Our client is a residential property management company operating a stunning new Build to Rent community in North Carolina's Triad region. They're in lease-up mode and need one sharp, self-directed person on-site to turn tours into move-ins and new homes into a neighborhood people love coming back to.
The Role:
This is a single-office role, which means you're it. You'll own day-to-day on-site operations: leasing, resident experience, amenities, property appearance, and vendor relationships. You'll guide prospects from first inquiry through application and move-in, partnering with centralized applications and move-in teams so you can focus on people and performance. This is a temp-to-perm opportunity, so you'll start on a temporary basis with a path to a permanent position.
What You'll Own:
Filling the Community
- Execute lease-up strategies to hit occupancy targets on schedule
- Lead property tours that sell the lifestyle, not just the floor plan
- Respond quickly and professionally to inquiries by phone, email, and in person
- Support pre-leasing through outreach, digital campaigns, and local events
- Track leasing activity, traffic, and conversion metrics accurately
Getting the Word Out
- Support social media, signage, and local partnership initiatives
- Build relationships with local businesses and referral sources
- Monitor competitors and market trends, and share insights with revenue management to inform pricing and promotions
Application to Move-In
- Guide applicants through screening and documentation requirements
- Partner with the Applications team to keep paperwork accurate and on time
- Coordinate with the Move-In team on schedules and unit readiness
- Work closely with centralized support teams to keep operations running smoothly
- Maintain compliance with Fair Housing and company policies
Taking Care of Residents
- Deliver exceptional service to prospects and current residents
- Drive retention through welcome events and proactive communication
- Conduct regular community walks
- Address resident concerns with empathy and follow-through
- Take pride in the community's appearance, readiness, and reputation
What You Bring:
- 1 to 3 years of leasing experience, including lease-up or new construction
- A sales-driven mindset paired with a customer-first approach
- Strong interpersonal and communication skills
- Ability to work independently and manage competing priorities
- Working knowledge of Fair Housing regulations
- Active North Carolina real estate license
- Valid driver's license and reliable transportation
- Hospitality or customer service background is a plus
Equal Opportunities and Other Employment Statements:
Our client is deeply committed to building a workplace and community where inclusion is not only valued but prioritized. They take pride in being an equal opportunity employer and seek to create a welcoming environment based on mutual respect, and to recruit, develop, and retain the most talented people from a diverse candidate pool. All employment decisions are made without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other basis protected by federal, state, or local law.
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship.
Want to learn more about 512Financial? Check out our Recruitment and Talent Acquisition Page! If you have any questions, please reach out to us here: https://512financial.com/contact/